For Information Regarding Safeguarding Issues and Responses During the COVID-19 Pandemic

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It is vitally important for people to stay at home in order to beat Coronavirus. But being at home can also increase danger in a different way, for people living with or worried about domestic abuse. If this applies to you or a friend or neighbour it is important to know that you/they are not alone. 

If you or someone else is in immediate danger, please call 999 and ask for the police; press 55 if you're too scared to speak or make a noise

Domestic Abuse support and services are still open and available to you. Support can be offered via telephone and email with access to a refuge or alternative safe accommodation should you need to flee.

You can access support using the contact numbers and resources below:


Shropshire Council First Point of Contact (FPOC)

  • Adult social care and safeguarding concerns – 0345 678 9044
  • Safeguarding children: access to Compass, children’s social care Front Door and targeted early help – 0345 678 9021
  • Housing – 0345 678 9005
  • Out of hours: 0345 678 9040

Telford and Wrekin Family Connect – 01952 385385 (Family front door, including child protection referrals)


Domestic Abuse Services and Helplines:

  • Shropshire Domestic Abuse Service (Mon-Fri 9am-5pm) – 0300 303 1191 or email
  • Shropshire Domestic Abuse Helpline (24 hours) – 0800 7831 359
  • Safe Lives – The UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
  • Men’s Advice Line – 0808 801 0327
  • Respect helpline – 0808 802 4040 (for anyone worried that they may be harming someone else)
  • Galop – 0800 999 5428 (national helpline for lesbian, gay, bisexual and trans people experiencing domestic abuse)
  • Forced Marriage Unit – 0207 008 015

If you suspect that an abuser is monitoring your Internet usage, find out how to hide your browser history at